All sales are final; no refunds will be given for any reason. Purchases expire 6 months from the date of sale unless otherwise noted. After 6 months you will receive credit for the value of your unused sessions which can be used towards a future purchase.
Private/ Physical Therapy Appointments: Please give 24 hours notice to cancel your private or physical therapy appointment. Appointments cancelled with less than 24 hours notice will be charged a $90 late fee for physical therapy or the full amount of what you paid for your private.
Group Classes: Please give 6 hours notice to cancel your group class. Classes cancelled with less than 6 hours notice will be forfeited.
Class Schedule & Staffing
Our group class schedule and staff availability are subject to change without notice. Please understand that your favorite class time or instructor may become unavailable and that no refunds will be given.
To insure that you receive the greatest benefit from your class, new Pilates Reformer clients are required to complete Three (3) Introductory Private Lessons before beginning group Reformer classes. If you have Reformer experience from another studio, let the front desk know and these privates will be waived.
All other non-Reformer classes are open to all levels and have no prerequisites.
Our studio does not follow local school closings. We will contact all scheduled clients/patients in the event that we close due to inclement weather. Check our web scheduler for the most up-to-date class information.
Information Collection, Use, and Sharing
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You may contact us anytime via the email address or phone number provided on our website to:
• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
We also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers & servers that store your personally identifiable information are kept in a secure environment.
In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.